3rd International CONFERENCE on:

BUSINESS, ECONOMICS, MANAGEMENT AND MARKETING

June 16-18, 2005

ATHENS, GREECE

 

Conference Venue: Hellenic Management Association

200 Ionias Avenue & Iakovaton Street. Kato Patisia. 111 44 Athens, Greece.

  

 

Organized by:

The Business Research Unit of the Athens Institute for Education and Research (ATINER).

 

 

Scientific and Organizing Committee

1.     Angelos Tsaklanganos, Honorary President, ATINER & Emeritus Professor, Department of Economics, Aristotle University of Thessaloniki, Greece.

2.     Gregory T. Papanikos, President and Director, ATINER, Greece.

3.     Chris Sakellariou, Head, Business Research Unit, ATINER & Associate Professor, Nanyang University, Singapore.

4.     Cleopatra Veloutsou, Deputy Head, Business Research Unit, ATINER & Lecturer, University of Glasgow, UK.

5.     Peter Koveos, Academic Member, ATINER & Professor, Syracuse University, USA.

6.     Panagiotis Petratos, Academic Member, ATINER & Assistant Professor, California State University, Stanislaus, USA.

7.     Dr. John Roufagalas, Academic Member, ATINER & Professor, Radford University, USA.

8.     Nicolas Papadopoulos, Academic Member, ATINER & Professor, Carleton University, Canada.

9.     Dr. Ioannis D. Salavrakos, Academic Member, ATINER & Visiting Lecturer, London Metropolitan University, U.K.

10.            Themis Kokolakakis, Academic Member, ATINER & Research Fellow, Sheffield Hallam University, U.K.

 

Administration

Thomas Papanikos, Sylia Sakka, Takis Chreppas, Elizabeth Lagone, Zoe Boutsioli.

 

CONFERENCE PROGRAM

 (The time for each session includes a 10 minutes coffee break)

Thursday, June 16th, 2005

08:00-09:00 Registration

09:00-09:15 Welcome and Opening Remarks

·        Gregory T. Papanikos, President and Direstor, ATINER, Greece.

·        Chris Sakellariou, Head, Business Research Unit, ATINER & Associate Professor, Nanyang University, Singapore.

 

09:15-11:00                                                                                            Thursday, June 16th, 2005

Session I (Room A)

Chairperson: Roufagalas, J., Professor, Radford University, USA.

Session II  (Room B)

Chairperson: Chris Sakellariou, Head, Business Research Unit, ATINER & Associate Professor, Nanyang University, Singapore.

 

 

 

 

1.      Matzler, K., Professor,  University of Klagenfurt, Austria, Faullant, R., Ph.D. Student, University of Klagenfurt, Austria, Renzl, B., Assistant Professor, University of Innsbruck, Austria & Leitner, V., Diploma Student, University of Innsbruck, Austria. The Influence of Personality and Emotions on Customer (Self)-Satisfaction.

2.      Mau, G., Research Assistant, University of Goettingen, Germany. Customer Contacts and Contact Segments in Retail Results of a Customer Survey.

3.      Hongcharu, B., Associate Professor, National Institute of Development Administration, Thailand, Eiamkanchanalai, S., Assistant Professor, Chulalongkorn University, Bangkok, Thailand. Public Relations in Integrated Marketing Communication:  A Model of Strategic Public Relation Processes for Creating Sustainable Customer Relations.

4.      Boslau, M., Research Assistant, University of Göttingen Germany & Lietke, B., Research Assistant, University of Göttingen, Germany. RFID is in the Eye of the Consumer: Survey Results and Implications.

 

 

1.    Kyriakidou, N., Lecturer, Leeds Business School, U.K. Graduate Employment in the Greek Labour Market.

2.      Goodall, C., Lecturer, Staffordshire University, U.K. Bringing the Job Characteristics Model into Community Relations: A Proposition for Governments in the Age of Immigration.

3.      Droussiotis, A., Assistant Professor, Intercollege, Cyprus. Company Practices of Cypriot firms: Perceptual Differences between Employers and Employees.

     4.   Karras, G., Professor, University of Illinois at Chicago, USA.

        How Productive is Government Employment in Europe? Evidence        

             from a Sample of EU Countries.

 

 

 

 

 

 

 

 

 

 

 

11:00-12:30                                                                                            Thursday, June 16th, 2005

Session III (Room A)

Chairperson: Kyriakidou, N., Lecturer, Leeds Business School, U.K.

Session IV (Room B)

Chairperson: Droussiotis, A., Assistant Professor, Intercollege, Cyprus.

 

 

1.      McDonnell, J., Lecturer, National University of Ireland, Ireland & Donnellan, M., Lecturer, National University of Ireland, Ireland. SERQUAL – Application in the Irish Hospitality Industry.

2.      Merali, F., Senior Lecturer, London Metropolitan University, U.K. The Implications of UK National Health Service (NHS) Managers’ Views.

3.      Ahmed, A., Associate Professor, University Malaysia Sabah, Malaysia & ABD Hamid, N.F., Director, Ministry of Entrepreneur & Cooperative Development, Malaysia. The Impact of ISO 9000 Registration on Total Quality Management (TQM) Practices of the Public Sector in Kota Kinabalu Sabah.

4.      Hutton, J.G., Professor, Fairleigh Dickinson University, USA. How Marketing and the Customer Metaphor are Undermining Nonprofit Organizations in the U.S.

 

 

 

 

 

 

 

 

1.    Westerlund, M., Researcher, Helsinki School of Economics, Finland & Rajala, R., Researcher, Helsinki School of Economics, Finland. Business on Beliefs – Analysis of Business Models and Offerings Based on Inconclusive Evidence.

2.    Cater, T., Assistant Professor, University of Ljubljana, Slovenia. Analysis of the Models of Competition between Firms in Slovenia.

 

 

 

 

 

 

 

 

  12:30-13:30: LUNCH (Inside Conference Venue)
 

 

 

 

 

13:30-15:00                                                                                            Thursday, June 16th, 2005

Session V (Room A)

Chairperson: Prezas, A.P., Associate Professor, Suffolk University, USA.

Session VI (Room B)

Chairperson: Merali, F., Senior Lecturer, London Metropolitan University, U.K.

 

 

 

1.      Lamsa, T., Assistant Professor, University of Oulu, Finland. ‘Communities of Practice’ and the Management of Technology and Innovation.

2.      Van der Walt, J.J., Programme Head, Central University of Technology, South Africa. Combination Training for Marketing and Information Technology Practitioners.

3.      Chavda, H., Lecturer, Coventry University, U.K., Dunn C., Principal Lecturer, Coventry University, U.K. & Haley, M., Senior Lecturer, Coventry University, U.K. Family Product Decisions - Parents and Adolescents Perceptions of Who Does What.

3.      De Boer, T.W., Associate Professor, University of Groningen, The Netherlands & Van Uitert, H.H., Associate Professor, University of Groningen, The Netherlands. A Generic Model for Decision Making.

4.      Hatzakis, M., Vice President, Merrill Lynch & Co, USA. Management Science at Merrill Lynch.

 

 

 

 

 

 

 

 

 

1.      Sakellariou, C., Associate Professor, Nanyang Technological University, Singapore. Heterogeneity in the Returns to Education and Experience: Evidence from a High and a Low Income S.E. Asian Country.

2.      Nixon, D.R., Professor, Central Washington University, USA & Richmond, L., Professor, Central Washington University, USA. Pedagogies of the Business Capstone Course—from a Student Perspective.

3.      Maaloe, E., Professor, Aarhus School of Business, Denmark. In Case of Research.

4.      Dalyan, F., Associate Professor, Anadolu University, Turkey. Corruption in Turkey from a Different Perspective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

15:00-17:00                                                                                            Thursday, June 16th, 2005

Session VII (Room A)

Chairperson: Haley, M., Senior Lecturer, Coventry University, U.K.

 

Session VIII (Room B)

Chairperson: Nixon, D.R., Professor, Central Washington University, USA.

 

 

1.      Roufagalas, J., Professor, Radford University, USA. HRM Guiding Principles and HRM Practices: Evidence from SMEs in a Developing Country.

2.      Katajamaki, A., Dean, Seinajoki Polytechnic, Finland & Varamaki, E., Research Professor, University of Vaasa, Finland. SME Networking as Viewed by Different Networking Actors.

3.      Bhagwat, Y., Associate Professor, Seidman College of Business, USA & DeBruine, M., Associate Professor, Seidman College of Business, USA. EVA Project – A Classroom Assignment Using S&P’s COMPUSTAT.

4.      Zainodin,  H. J., Director, University of  Malaysia  Sabah, Malaysia & Chia, M. M., Graduate Student, University of  Malaysia  Sabah, Malaysia. Forecasting the Number of Arrivals: A Quadratic Weighted Moving Average Approach.

5.      Sorama, K., Researcher, University of Vaasa, Finland. Problem-Based Learning in Supply Chain – Dewey’s Concepts of Reflective Thought and Action Applied to Network Learning and Learning in a Network.

 

 

 

 

 

 

 

1.              Ho, C.M., Lecturer, University Malaysia Sabah, Malaysia & Dollery, B., Professor, University Malaysia Sabah, Malaysia. A Saving Subsidization System in a Model of Endogenous Fertility and Endogenous Growth.

2.              Prezas, A.P., Associate Professor, Suffolk University, USA. The Use of Debt and Asset Allocation to Control Empire Building.

3.              Knapkova, A., Lecturer, Tomas Bata University in Zlin, Czech Republic & Remes, D., Ph.D. Student, Tomas Bata University in Zlin, Czech Republic. Modern Performance Measurements and Market Value of the Firm.

4.              Gierlasinski, N.J., Professor, Central Washington University, USA. Interviewing Skills for Fraud Detection: The Missing Link for the Accounting Student.

.

 

 

 

 

 

                                        17:00-18:30                                                  Thursday, June 16th, 2005

Session IX (Room A)

Chairperson: Ho, C.M., Lecturer, University Malaysia Sabah, Malaysia.

 

 

 1.      van Vuren, L., Professor,  North-West University, South Africa & Slabbert, T., Professor, North-West University, South Africa. Local Economic Development (LED) in South Africa with Specific Reference to the Emfuleni Municipal Area (EMA):  A Critical Analysis.

2.      Scott, R.H., Professor, California State University, USA. The Role of Government Debt Management in a Developed Economy.

3.      Garcia Alvarez. M.T., Assistant Professor, University of La Coruna, Spain. Crisis in California´s Electricity Market: Supply Problems. Lessons from Spain.

4.      Altinirmak, S., Associate Professor, Anadolu University, Turkey. Merging and Purchasing Processes between Turkish and Greek Banks.

5.       Yusoff, R., Lecturer, University, Malaysia & Wilson, R., Professor, University of Durham, U.K. An Econometric Analysis of the Conventional and Islamic Banks Deposits in Malaysia.

 

 

 

 

 

 

 

 

 20:00 GREEK NIGHT ENTERTAINMENT at STAMATOPOULOS TAVERN, 26 Lissiou Street,  Plaka, Tel.: 210 3228722

 

 

 

 

 

 

 

 

 

Friday June 17th, 2005

 

 

 

09:00-10:30                                                                                            Friday, June 17th, 2005

Session X (Room A)

Chairperson: Scott, R.H., Professor, California State University, USA.

Session XI (Room B)

Chairperson: Gjerding, A.N., Associate Professor, Aalborg University, Denmark.

 

 

1.    Njoku, B.P., Assistant Professor, College of Saint Rose, USA, Liu, B.S., Associate Professor, Butler University, USA & Furrer, O., Associate Professor, Radboud University Nijmegen, The Netherlands. Is Making your Customers Relying on your Services a Good Strategy? It Depends on the Cultural Background of your Customers.

2.     Torres, I., Assistant Professor, New Mexico State University, USA. The Effects of Involvement on Foreign Product Evaluations

3.      Papadopoulos, N., Professor, Carleton University, Canada & Avlonitis, G., Professor, Athens University of Economics and Business, Athens, Greece & Stathakopoulos, V., Associate Professor, Athens University of Economics and Business, Greece. Greece and the World: A Bi-directional Comparison of Consumer Views of Countries and Their Products.

 

 

1.      Karkoulian, S., Assistant Professor, Lebanese American University, Lebanon. How to Enhance Professional Development.

2.      Dexter, B., Senior Teaching Fellow, University of Derby, U.K., Franco, G., Senior Lecturer, University of Derby, U.K., John Chamberlin, J., Lecturer, University of Derby, U.K., Dexter, P., Lecturer, University of Derby, U.K., Hann, S., Training & Development Adviser, Derby City Council, U.K. & Mark Edwards, M., Training & Development Manager, Derby City Council, U.K. Turning Managers into Leading Managers: The Impact of Leadership Development at Middle Manager Level in a City Council Organisation.

3.      Othman, A.K., Lecturer, Mara University of Technology, Malaysia. The Relationships between Personality and Job Satisfaction.

4.      Tixier, M., Professor, ESSEC, France. How to Communicate on the Corporate Commitment to Sustainable Development, While Taking Cultural Diversity into Account at the International Level?

 

 

 

 

 

 

 

 

 

 

 

10:30-12:00                                                                                                    Friday, June 17th, 2005

Session XII (Room A)

Chairperson: Torres, I., Assistant Professor, New Mexico State University, USA.

Session XIII (Room B)

Chairperson: Dexter, B., Senior Teaching Fellow, University of Derby, U.K.

 

 

1.      Savareikiene, D., Assistant Professor, Siauliai University, Lithuania & Jocaite, R., Assistant Professor, Siauliai University, Lithuania. Learning Organization: Peculiarities of Transformation Processes in the Lithuanian Context.

2.      Kent, R., Manager, Southern California Gas Company, USA & Lara, H., California Polytechnic University, USA. Knowledge Management at Southern California Gas Company: A Case Study.

3.      Hansen, T., Associate Professor, Copenhagen Business School, Denmark & Wilke, R., Associate Professor, Copenhagen Business School, Denmark. Complaint Management in Nordic Countries: A Conceptual Framework and Empirical Results.

4.      Sauvage, T., Professor, Audencia Nantes Business School, University of Aix Marseille 2, France. New Perspectives in Purchasing Management.

5.      Rasmussen, J.G., Professor, Aalborg University, Denmark & A.N. Gjerding, A.N., Associate Professor, Aalborg University, Denmark. Strategy Story Telling: The Dialectical Nature of Business Strategy.

 

 

 

 

 

1.      Kugyte, R., Ph.D. Student, ISM University of Management and Economics, Lithuania. A Methodological Approach to Service Provider Selection Criteria: An Exploratory Investigation of Mobile Telecommunications Services in Lithuania.

2.      Zuzel, B., Ph.D. Student, University of Ljubljana, Slovenia. Commitment in Professional Service Relationships on Business-to-Business Markets.

3.      Laukkanen, T., Researcher, University of Kuopio, Finland & Kantanen, T., Senior Lecturer, University of Kuopio, Finland. Customer Perceived Convenience in Electronic Financial Services.

4.      Mbaye, M., Professor, Groupe ESC Clermont Graduate School of Management, France. Corporate Social Responsibility: Developing the Dialogue with Stakeholders Using the “Action-Simulation-Cognition” Technique.

5.      Allard, G., Professor, Instituto de Empresa, Madrid, Spain. The Spanish Unemployment  Miracle : Was It an Institutional   Story ?

 

 

 

 

 

12:00-13:00: LUNCH (Inside Conference Venue)

 

 

 

 

 

13:00-14:30                                                                                                    Friday, June 17th, 2005

Session XIV (Room A)

Chairperson: Akis, V., Professor, California State University Los Angeles, USA.

Session XV (Room B)

Chairperson: Mbaye, M., Professor, Groupe ESC Clermont Graduate School of Management, France.

 

 

1.      Evans, D.P., Associate Profesor, Reims Management School, France. Analysing the Impact of Cross Cultural Differences in Franco/British Mergers and Acquisitions: Are These Differences Constraint or Rather Key Features of Corporate Success?

2.      Knapkova, A., Lecturer, Tomas Bata University, Czech Republic & Pavelkova, D., Vice-Rector, Tomas Bata University, Czech Republic. Value Based Management Approaches to the Corporate´s Financial Performance Analysis.

3.      Tripathi, M.N., Professor, Xavier Institute of Management, Bhubaneswar, India. Corporate Governance - Looking Beyond.

4.      Nassos, G.P., Director of the Environmental Management Department, Illinois Institute of Technology, USA & Kusz, J.P.,  Associate Director of the Center for Sustainable Enterprise, Illinois Institute of Technology, USA. Developing Comprehensive Enterprise Models for a Sustainable Future.

 

 

 

1.      Harisalo, R., Professor, University of Tampere, Finland, Stenvall, J., Professor, University of Lapland, Finland & Syväjärni, A., Researcher, University of Lapland, Finland. Mistrust in Local Boards.

2.     Gerstman, J., Lecturer, Swinburne University of Technology, Australia & Karaminas, A., Honors Student, Swinburne University of Technology, Australia. Adjusting to Reduced Government Securities in Australia and the Euro-Zone.

3.      Ruddock, P., Senior Lecturer, University of Central Lancashire, U.K. Barriers to Exporting:  The Five Threads. 

 

 

 

 

 

 

 

14:30 – 16:00                                                                                                 Friday, June 17th, 2005

Session XVI (Room A)

Chairperson: Angelos Tsaklanganos, Honorary President, ATINER & Emeritus Professor, Department of Economics, Aristotle University of Thessaloniki, Greece.

 

Session XVII (Room B)

Chairperson: Prezas, A.P., Associate Professor, Suffolk University, USA.

 

 

1.      Salcuviene, L., Lecturer, Kaunas University of Technology, Lithuania. Assessing Brand Image Dimensionality in a Cross-Cultural Context.

2.      Amatulli, C., Ph.D. Student, Lecturer, University of Bari, Italy. Brand and Knowledge for Excellence in Fashion Marketing.

3.      Daly, A., Head of the Department of Marketing, National University of Ireland, Ireland. Using Dramaturgy to Achieve Branded Customer Service.

4.      Papp-Vary, A-F., Ph.D. Student, University of West Hungary, Hungary. How to Reach the Next Generation: The Hip-Hop Marketing.

5.      Ergincan, Y., Assistant General Manager, Central Registry Agency of Turkey, Turkey. Dematerialization of Mortgage Capital Market Instruments: A Proposal in the Perspective of New Housing Finance System in Turkey.

6.      Weston, R., Professor, Macquarie Graduate School of Management, Australia. Managing the Sustainable Development of the Aquaculture Industry.

 

 

 

 

 

 

 

 

 

1.      Sankaran, H., Associate Professor, New Mexico State University, USA & Rodriguez, M., Graduate Student, New Mexico State University, USA. CEO Risk-Aversion and Option Compensation: An Empirical Analysis.

2.      Wu, J., Associate Professor, Rouen School of Management, France. Why have executive stock options met with such success in France?

3.      Floros, C., Lecturer, University of Portsmouth, U.K. Option Pricing with Black-Scholes and GARCH Models: Evidence from Greece.

4.      Mateev, M., Associate Professor, American University in Bulgaria, Bulgaria & Videv, A., Managing Director, BoraInvest Company, Bulgaria. The Effect of Credit Rating Agency Announcements on Bulgarian Bond and Stock Returns: An Event Study.

5.      Gevrek, Z.E., Research Assistant, Istanbul Bilgi University, Turkey & Korkmaz, T.K., Research Assistant, Istanbul Bilgi University, Turkey. Single Day Beta-Return Relationship in the Istanbul Stock Exchange.

 

 

 

 

20:00 DINNER at ROZALIA TAVERN, 58 Valtetsiou str., Exarcheia Square, Tel.: 210-330-2933

 

Saturday June 18th, 2005

One Day Cruise to the Aegean Islands (includes Lunch)
07:00 (Confirm Time) Bus Departure from the Conference Hotel to Piraeus

19:30 Return to the Conference Hotel from Piraeus.